Should we be saying “I love you” at work? 

My client swiftly angled her laptop toward me with an urgent command of “read this!”  Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase:   “Love you!”  It was an email from an executive at a consulting firm. It was sent to a client weContinue reading “Should we be saying “I love you” at work? “

4 Trust-Building Strategies Senior Leaders Need to Apply Right Away

You already set the standard. Now you need to keep reaching it. At the beginning of the pandemic, employees reported feeling relieved and confident because leaders were making fast and impactful decisions, staying connected to employees, and demonstrating a genuine concern for the well-being of the workforce. Engagement scores across the globe increased by anContinue reading “4 Trust-Building Strategies Senior Leaders Need to Apply Right Away”

5 Tips to Handle a Tough Boss

Since the release of 5 Conversations to Help a Struggling Employee, I’ve received questions about how to manage in the other direction. How do I manage a boss who seems to be struggling?   Here are 5 tips to help navigate that situation.   Determine communication style   Look for the person’s style of communicating. Do theyContinue reading “5 Tips to Handle a Tough Boss”

Low employee comm scores? Here are 4 root causes.

Your employee engagement survey indicated your company isn’t communicating enough. You feel like you’re communicating, so why aren’t employees feeling the same way? Are you left wondering if you should email more often, start a newsletter, or post more news to the intranet? In most cases when employee or culture surveys indicate “poor communication,” it’sContinue reading “Low employee comm scores? Here are 4 root causes.”

Developing a Leadership Philosophy

Having a written leadership philosophy can help you determine your leadership approach and serve as your compass throughout your career. We can easily get caught up in the monotony of our routine and lose sight of the leader we want to be. It may be helpful to put your leadership philosophy in a location thatContinue reading “Developing a Leadership Philosophy”

12 ways you can influence culture

You make decisions every day that contribute to the development of your company’s culture. Here are 12 ways to ensure that your company’s actions are aligned with the culture you want to create. Values – This is the place to start. Values guide the way for what you want your culture to be. Define each value by listing specific behaviors thatContinue reading “12 ways you can influence culture”