My client swiftly angled her laptop toward me with an urgent command of “read this!” Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase: “Love you!” It was an email from an executive at a consulting firm. It was sent to a client weContinue reading “Should we be saying “I love you” at work? “
Tag Archives: communication
Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses
As leaders scramble to close staffing gaps and prevent rising resignations, burnout continues to be among the top reasons employees are languishing in their roles or leaving them. Although attention to burnout and wellbeing has intensified since the start of the pandemic, it was a major problem many companies were trying to tackle long beforeContinue reading “Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses”
4 Trust-Building Strategies Senior Leaders Need to Apply Right Away
You already set the standard. Now you need to keep reaching it. At the beginning of the pandemic, employees reported feeling relieved and confident because leaders were making fast and impactful decisions, staying connected to employees, and demonstrating a genuine concern for the well-being of the workforce. Engagement scores across the globe increased by anContinue reading “4 Trust-Building Strategies Senior Leaders Need to Apply Right Away”
Leading like a Super Hero
What traits come to mind when you think about super heroes? Bravery? It takes a lot of courage to take action and to make decisions sometimes. Heroes are often seen as compassionate too, aren’t they? They help others, they listen, they bring forward the views of the unrepresented. Collaboration, I believe,Continue reading “Leading like a Super Hero”
5 Tips to Handle a Tough Boss
Since the release of 5 Conversations to Help a Struggling Employee, I’ve received questions about how to manage in the other direction. How do I manage a boss who seems to be struggling? Here are 5 tips to help navigate that situation. Determine communication style Look for the person’s style of communicating. Do theyContinue reading “5 Tips to Handle a Tough Boss”
The Secret Combination to Unlock the Power of Your Billboard is 3-9-1
Get more results with your billboards by following 3-9-1: 3 seconds 9 words 1 primary graphic 3 seconds You only get about 3 seconds to communicate your message, so it’s important to be sure that your images, wording, and placement all align perfectly. Simple is better. Simple gets read. SimpleContinue reading “The Secret Combination to Unlock the Power of Your Billboard is 3-9-1”
How to Use Neuroscience to Boost Sales
Scientists have recently uncovered information about the brain that provides a keen advantage to communicators. In 2011, the Advertising Research Foundation used insights from neuroscience research to create a major shift in how we think about advertising. By measuring brain waves, sweat and heart rates, and eye movements, they were able to determine the typeContinue reading “How to Use Neuroscience to Boost Sales”
10 Secrets to Working the Room like a Sales Pro
Not everyone gets excited about business mixers, but they’re an excellent way to make new contacts and start valuable relationships. Pretend you’re the host of the event. Introduce yourself to others and introduce the people you’re speaking with to others. Make meaningful connections. Memorable, authentic connections are the key to making relationships that last. TryContinue reading “10 Secrets to Working the Room like a Sales Pro”
Developing a Leadership Philosophy
Having a written leadership philosophy can help you determine your leadership approach and serve as your compass throughout your career. We can easily get caught up in the monotony of our routine and lose sight of the leader we want to be. It may be helpful to put your leadership philosophy in a location thatContinue reading “Developing a Leadership Philosophy”
3 Must-Haves for Risk Communication Situations
Whenever one of your audiences perceives that they may be losing something, you’re in a Risk Communication situation. Emotions run high and things happen quickly. Pre-planning beforehand can make all the difference (and save you a lot of stress). 1) Quick Start Guide Knowing what needs to be done first is essential. Create a 1-pageContinue reading “3 Must-Haves for Risk Communication Situations”
UNBEATABLE RESULTS 